Energy Related Repairs
Energy Related Repair Program (ERR)
ERR provides emergency repair or replacement of heating systems for Energy Assistance clients.
To be eligible for assistance with a heating system you must:
- Be approved for energy assistance. The application and income guidelines can be found here.
- Own your home. For proof of home ownerships questions, please see the ERR FAQs.
- Have a non-functioning heating system.
If you are eligible for this program and have a no-heat situation due to problems with your furnace, boiler or other heating system, please call us. We can only pay for repairs authorized by MVAC first.
To contact MVAC about problems with your heating system, please call (507) 345-6822. If you have a no-heat emergency on the weekend, please call MVAC (800) 767-7139.
For more information on the Energy Related Repair Program please see our FAQs below.
For more heating systems and energy saving tips please see our Other Resources.
Frequently Asked Questions
To be eligible for ERR you must be approved for Energy Assistance, own your home and have an emergency heating situation.
A property tax statement, mortgage statement, copy of your title (for mobile homes) or information from the county recorder or assessor can be used as proof of your home ownership. We may be able to access information to confirm your homeownership.
Yes, contract for deed is considered home ownership. You may be required to submit a copy of the contract for deed documents.
Yes, you must be approved for Energy Assistance before we can help with a furnace problem.
No, all repairs must first be authorized by Minnesota Valley Action Council.
Nothing, repairs and replacements are paid for through the ERR Program.
We work with licensed heating contractors from all over the area. If there is a specific contractor you would like to work with, we will try to make accommodations.
Contact us immediately and we will arrange for a contractor to do the repair or replacement. We will need a copy of the tag they put on your furnace to confirm why they shut the gas off to the furnace.
Yes. Check that you furnace filter is not clogged, try turning the furnace off and on, check your fuse box, and try changing the batteries in your thermostat if there are any. One of these is often the source of the problem.
ERR cannot help with water heaters. We may be able to help through a different program if it is leaking or producing carbon monoxide. Please contact us at 507-345-6822.
No, ERR is a program to assist with no-heat situations only.
No, ERR is for no-heat and health and safety situations only. If your furnace is old but still works, we cannot assist, but keep our number handy just in case it stops working. If you are looking to replace an old furnace, we may have some loan options for you available at MVAC. Contact us at 507-345-6822 to ask more questions.
No, ERR is for emergency situations only. We cannot pay for clean and tunes and other general maintenance. Some natural gas companies will offer tune and cleans. Please contact your gas company.
Contact us! Staff are on-call for no-heat emergencies after hours from Friday at 4:30 PM to Monday at 8:00 AM on weekends between October 1st and May 31st. Please call (800) 767-7139 for assistance.
The ERR program began on October 1st and runs through May 31st as funding is available.
No, unfortunately our funding may be limited and furnace projects are done on a first come, first served basis. We recommend submitting your application as soon as possible to increase your chances of receiving assistance.